Every managed server is hardened at setup, patched in a Friday night window, monitored for uptime, disk, memory and load, and backed up to seven slots with restores on request.
Security fixes are applied as soon as they land, not saved for the window. If something fails outside business hours the alert is recorded and I pick it up when the day starts.
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| What | Unmanaged | Managed |
|---|---|---|
| Operating system and security patches | You | Me |
| Firewall and hardening | You | Me, at setup |
| Monitoring and alerts | You | Me |
| Backup restores | You, from your client area | Me, on request |
| Server level problems | Best effort | Business hours, one working day |
| Your application and code | You | You |
| Root access | Yes | Yes |
Your application, your code, your content, your data. I do not debug WordPress plugins, write or fix application code, or take over a stack you built. If something is slow or broken in the application I will tell you what I see at the server level and help where the server is the cause.
Managed VPS LG and above are quoted by hand, because the work depends on what actually runs on the box.
