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Frequently Asked Questions
What security features does your email service include?
Our email service offers comprehensive security features including advanced antispam and antivirus protection, customizable filtering with Whitelist/Blacklist options, DKIM signatures for domain reputation, SPF records for deliverability, and a standard DMARC policy for fraud protection.
Can I synchronize my emails, contacts, and calendars across devices?
Yes, our email service supports Exchange ActiveSync for synchronizing emails, contacts, and calendars with your smartphones and tablets, along with POP, IMAP, and SMTP protocols for complete compatibility.
How easy is it to manage multiple email accounts with your service?
Our service enables easy management of multiple email accounts, offering features like massive import from an Excel file and automatic migration tools for up to 500 mailboxes and email aliases.
What mailbox sizes are available with your email service?
We offer large mailboxes ranging from 8GB to 100GB, allowing you to choose the size that best fits your needs. Our plans are designed to accommodate businesses of all sizes.
How does the email migration process work?
Our easy migration process ensures a hassle-free transition from your old provider to ArkHost. We handle the transfer of all emails and user folders, ensuring a smooth switch.
Can I set up a custom domain for my emails?
Yes, our service fully supports custom domains, allowing you to maintain a professional image and enhance your brand identity through your email communications. That's exactly where it's built for.
Is it possible to change the email service, for example, from basic to pro?
Yes, it is possible to change your email service from basic to pro. However, please note that you will need to upgrade all the accounts associated with the full domain tenant to the new licensing. This ensures that all users benefit from the enhanced features and capabilities of the pro service.