Privacy Policy
Privacy Policy
Last updated: 27/9/2024
1. Introduction
We are ArkHost BV. We care about privacy and this page explains what we collect, why, and what your choices are.
If you use our services, you accept this policy. If not, don't use our site or services.
2. What We Collect
We collect some information. Here's what:
2.1 Personal Data
If you register or order, we collect what you enter: name, address, email, phone. We don't ask for more than we need. If you don't provide this, you can't use some features.
2.2 Server Data
When you use the site, we log your IP, browser, OS, access times, and visited pages.
2.3 Payment Data
If you pay us, we need info like card type, number, and expiry. We only use this for billing.
2.4 Social Networks
If you link a social network, we may get basic info from that service.
3. How We Use Data
We use your info to run our service, contact you, process payments, and stop fraud. We also use anonymized stats to improve ArkHost.
- Create and manage your account.
- Process orders, payments, and refunds.
- Send account and service emails.
- Maintain site security.
- Improve our services.
- Meet legal requirements.
4. Sharing Data
We don't sell your data. We share it only when needed:
4.1 Legal Reasons
We may share data if required by law or to protect rights, property, or safety.
4.2 Service Providers
Some third parties help us run ArkHost (like payment processors). They only get what's needed for their work.
4.3 Marketing
We don't share your data for marketing unless you agree. You can opt out anytime.
4.4 User Interactions
If you interact with other users, they may see your profile info and activity.
4.5 Public Posts
If you post publicly, anyone can see it. We can't control what happens after you post.
4.6 Business Transfers
If ArkHost is sold or merged, your data may be included. We'll let you know if that happens.
5. Security
We use standard security (like SSL and BitNinja). No system is perfect. Use ArkHost at your own risk.
6. Children
We don't want data from children under 13. If you think we have any, contact us.
7. Do Not Track
We don't respond to Do Not Track signals. There's no standard for it yet.
8. Your Choices
8.1 Account Info
You can review, change, or delete your account info:
- Log in and edit your settings.
- Contact us.
If you close your account, we delete your data from active systems. We may keep some info to prevent fraud or meet legal duties.
8.2 Emails
Want fewer emails? Change your settings or contact us.
- Set preferences at signup.
- Edit your profile settings.
- Contact us.
9. Cookies
We use cookies and Umami analytics. Umami is privacy-friendly and runs on our servers.
What this means:
- Umami uses cookies.
- Data stays on our servers.
- No personal data collected.
- IP addresses are anonymized.
- Use Do Not Track to opt out.
10. GDPR
If you're in the EEA, you have extra rights:
You can:
- Access, change, or delete your data
- Correct mistakes
- Restrict or object to use
- Ask for a copy
- Withdraw consent
To use these rights, contact us.
11. Changes
We update this policy sometimes. Changes are posted here with a new date.
Check back for updates. Using ArkHost means you accept new terms.
12. Contact
Questions? Contact us:
- Email: info@arkhost.com
- Visit: arkhost.com/contact.php
- Mail: Heusdenbaan 39, 9090 Melle, Belgium