A DirectAdmin database can have more than one database user. Database names and usernames may match, but they do not have to.
Add a user
- Open Account Manager → MySQL Management.
- Select the database.
- Use Create New Database User, or the equivalent user-management option shown in your panel.
- Enter a username and strong unique password, then create the user.
- Review the user's privileges and grant only the access the application requires.
Use the complete prefixed username shown by DirectAdmin when connecting an application. Keep the database name, username, password and connection hostname separately in your password manager.
Change or remove a user
Open the database's user list to change credentials or privileges. Before removing a user, check every application that uses those credentials. Removing database access can stop those applications even if the database itself remains.
If user-management controls are unavailable on your account, contact ArkHost with the database name and the access you need. Do not share the password in the ticket.
