Note: For ArkHost Hosted Email only. DirectAdmin email uses different settings.
1. MX Records
Delete existing MX records, then add:
| Type | Name | Server | Priority |
|---|---|---|---|
| MX | @ | mx01.arkhost.com | 10 |
| MX | @ | mx02.arkhost.com | 20 |
2. SPF Record
No existing SPF: Add this TXT record:
TXT @ v=spf1 include:spf.arkhost.com mx a -all
Existing SPF: Add include:spf.arkhost.com before the final -all
3. DKIM Setup
- Client Area → Hosted Email Package → DKIM → Enable
- Copy the generated Host and Key values
- Add as TXT record in DNS:
- Name: [Host value from DKIM page]
- Value: [Key value from DKIM page]
4. Autodiscover (Optional)
For automatic email client setup, add these CNAME records:
| Name | Points to |
|---|---|
| autodiscover | autodiscover.arkhost.com |
| autoconfig | autoconfig.arkhost.com |
Verification
- MX records: 2-24 hours to propagate
- SPF/DKIM: Test with mail-tester.com
- Autodiscover: Test email client auto-setup
Manual Client Settings
If not using autodiscover:
- IMAP: imap.arkhost.com:993 (SSL)
- SMTP: smtp.arkhost.com:465 (SSL)
- Username: Full email address
