Filter emails containing specific words or phrases.
Steps
-
E-mail Manager → SPAM Filters
-
Block By: Select "Stop Word"
-
Value: Enter word or phrase to block
-
Click Block
How It Works
- Blocks emails containing the word anywhere in subject or body
- Case-insensitive (blocks "FREE", "free", "Free")
- Partial matches included unless you add spaces
Examples
| Stop Word | Blocks | Also Blocks |
|---|---|---|
| viagra | "cheap viagra" | "viagra123" |
| free | "free offer" | Not "freedom" |
| casino | "online casino" | "casinos" |
| click here | "click here now" | Exact phrase |
Common Spam Words
- Financial: loan, mortgage, credit, debt
- Pharmacy: viagra, cialis, pills
- Casino: gambling, lottery, winner
- Urgency: act now, limited time, urgent
Best Practices
- Start with obvious spam words
- Add spaces for exact word matches:
word - Test with less critical email first
- Review blocked emails periodically
Common Issues
Blocking too many emails
- Word too common (e.g., "free")
- Add spaces around word
- Use more specific phrases
Spam still getting through
- Spammers use variations: v1agra, vi@gra
- Add common misspellings
- Combine with domain/email blocks
