Imunify360 is included with ArkHost CMS and Static web hosting. It helps block malicious web requests, detect malware and stop suspicious PHP activity. You do not need to buy a separate licence or install it yourself.
What protection is included?
- Web application firewall (WAF): checks incoming web requests and blocks requests that match security rules.
- Malware scanning: checks website files for malicious or suspicious code.
- Proactive Defense: monitors PHP scripts while they run and can stop malicious activity.
These protections are managed at server level. They reduce risk, but they do not guarantee that every attack or infection will be detected.
Where can I find Imunify360?
Open DirectAdmin for your hosting account and look for Imunify360 in the menu. Where available, this account view lets you review malware findings for your own hosting account. Server-wide settings are managed by ArkHost.
If you cannot find the menu or need help understanding a finding, contact me through your Client Area. Do not install another server security suite yourself.
What if a request is blocked or a file is flagged?
A security rule can occasionally block a legitimate request. A suspicious-file finding also needs context before you decide what to change.
Open a support ticket and include:
- The affected domain and page URL, without passwords or secret tokens.
- The time of the problem and your time zone.
- What you were trying to do and the error message or reference ID, if shown.
- For a malware finding, the file path and detection name, if available.
I can review the event and advise on the next step. Do not delete application files, restore an old backup or disable security plugins solely because a file was flagged. Blocking an attack does not establish that an existing infection has been fully removed.
What should I still do?
Keep your CMS, themes and plugins updated, remove software you no longer use, use strong unique passwords and enable two-factor authentication where available. Keep suitable backups and check that you can restore them. Imunify360 is an additional layer, not a replacement for application maintenance or backups.
Does this cover my VPS?
This included protection applies to ArkHost web hosting. It does not automatically cover unmanaged VPS products. Security software on a VPS is a separate setup.
